📘 The Promo Product Playbook

Your how-to guide for every order

Pick a category to learn the steps, checks and rules that keep promo orders on budget and on time.

Product Categories

Selecting, recommending and comparing the right product.

Decoration & Branding

Match the decoration method to product, artwork and budget.

Artwork & Proofs

Artwork checks, file types and the proof approval workflow.

Product Sourcing

Step-by-step sourcing and supplier inventory checks.

Quoting & Pricing

Build accurate quotes with every cost included.

Order Lifecycle

From order confirmation to in-hands, and handling changes.

Checklists & Quick Guides

Pre-send checks, quick decisions and golden rules.

The AU & NZ Market

APPA, Promodata, local vs offshore and the yearly calendar.

Product Knowledge Library

Good, better, best, category by category.

Pricing Calculators

Margin vs markup, landed cost, price breaks and a practice quote.

Compliance Essentials

Kids' safety, batteries, care labels, greenwashing and logos.

Communication & Templates

Email templates and tips for working with Australian clients.

Learning Paths by Role

30/60/90-day paths for every role.

WorkmodeX Standards

EOD reports, response times, KPIs and escalation rules.