Submit a leave request, get approval from your client and WorkmodeX, then update your calendar.
Use the Leave Request form in Templates & Resources as early as possible.
Tell your client and support lead before your shift starts. A medical certificate may be needed for longer absences.
Contact your support lead as soon as you safely can, we'll handle letting your client know if needed.
Holiday arrangements depend on your agreement and your client. Check Holidays & Important Dates.
If your client closes, WorkmodeX will confirm whether you take leave, work on other tasks or have time off.
Any WorkmodeX shutdown periods are announced in advance.
Notify your client and support lead immediately. Repeated unplanned absences will be discussed at check-ins.
Message your client and support lead before your start time if you'll be late.
Request approval in advance from your client and let your support lead know.
Your client confirms the dates work for them; WorkmodeX records and finalises the approval.
Ask your support lead for your current balance.