You're part of your client's team day-to-day, with WorkmodeX supporting you in the background.
Clients direct your work; WorkmodeX looks after your employment, wellbeing and development.
Be clear, professional and proactive, share updates before you're asked.
Reliability, quality work, good communication and working the agreed hours.
Daily work goes to your client; support, pay and concerns go to your WorkmodeX support lead.
Raise concerns with your support lead early, the sooner we know, the easier it is to help.
Handle normal requests directly. If a request is outside your role or feels wrong, check with your support lead.
We're always here, check-ins, coaching and a listening ear whenever you need it.
Feedback comes from both your client and WorkmodeX, usually through check-ins.
If your client changes, WorkmodeX will manage the transition and keep you informed.